Responsible Gaming
Gaming Should Be Entertainment
At Casino Joy, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. If you find yourself viewing gambling as an income source or way to recover losses, it may be time to seek support.
We are committed to promoting responsible gaming practices and supporting our players' wellbeing.
Age Verification
Gambling is only for those aged 18 years or over in the UK. By accessing our site, you confirm you meet the legal age requirement in your jurisdiction. We take underage gambling very seriously and use verification measures to protect minors.
If you are under 18, please do not gamble. If you are aware of a minor gambling, please report it to us immediately.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, family, hobbies, or personal relationships due to gambling
- Borrowing money or using savings to fund gambling
- Experiencing anxiety or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Feeling out of control when gambling
If you recognise any of these signs in yourself or someone else, support is available.
Self-Help Tools & Controls
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Restrict the maximum amount you're willing to lose
- Reality Checks: Receive notifications to remind you how long you've been playing
- Session Time Limits: Set time restrictions on individual gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from all gaming activities
Contact our customer support team to activate any of these tools at any time.
Support Organizations
If you need help with problem gambling, please reach out to one of these organisations:
United Kingdom
- GamCare – Free, confidential support and counselling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Free peer support meetings
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help
If you or someone you know is struggling with gambling, please reach out for support today. There is no shame in seeking help – professional support services are confidential, non-judgmental, and free.
Take action now:
- Contact GamCare or GamStop (UK)
- Use our self-exclusion tools
- Speak to a counsellor at one of the organisations listed above
- Reach out to a trusted family member or friend
Your wellbeing is our priority. Gambling should always be fun and within your means.
Last updated: 2026
This information is provided by Casino Joy (edgepartnership.org) in accordance with UK Gambling Commission regulations.